Partner Success Manager
LOCATED IN CHARLESTON, SOUTH CAROLINA
Company
Derivita, n. de-RIH-vih-ta
What you'll do
Partner Success Managers (PSMs) are the voice of the customer within the company with the primary goal of achieving and maintaining an exceptional customer experience throughout every step of the customer journey. You will focus on building, retaining and growing our partnerships through value attainment, increasing customer adoption, supporting successful product use, building lasting relationships and turning customers into product champions. You will work closely with the Derivita Sales and Marketing team and act as a liaison between various internal teams in order to ensure our customers are set up for success. You will serve as the primary point of contact for our customers, understand partner success criteria, address questions, resolve issues and, over time, serve as a trusted Derivita advisor.
A highly successful Partner Success Manager will:
What you'll need
This position is designed for an experienced Partner Success Manager who has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and is data and metrics driven. PSM should be located in Charleston, South Carolina.
How to apply:
Please send a resume and cover letter to
jobs@derivita.com.
At Derivita, our core values help drive all that we do, the technology and products that we build, and the services we provide.
1. We embrace the power of inclusion and diversity of thought, opinion, belief, education, experience, religion, race, gender, age, and sexual orientation.
2. We condemn racial prejudice in any form.
3. We believe that Mathematics and STEM education is a gateway to college and career success and that we can play a role in providing greater opportunity to students, parents, and teachers.
4. We believe in equality and equity of opportunity and access for all learners.
5. We value every team member’s contributions.
6. We treat others with respect. Everyone is valued as an individual.
Derivita
50 W Broadway Suite 333
Salt Lake City, Utah 84101-2027
(801) 851-5522
Business Hours:
Monday - Friday
9:00AM - 5:00PM Mountain Time
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